1. What we collect
When you create an account, request guidance, or contact us, we may collect your name, email, phone number, province or territory, contact preference, coverage interests, life-stage selection, and the message you choose to provide. We also maintain account security records such as session identifiers, sign-in outcomes, request references, and administrative changes.
Please do not submit medical information, prescriptions, banking or payment details, Social Insurance Numbers, identity documents, or other highly sensitive information through these website forms.
2. Why we use it
We use submitted information to respond to you, organize a coverage conversation, operate your customer account, provide request updates, protect the website from abuse, and maintain required operational records. We do not use the website forms to make an automated eligibility or underwriting decision.
3. When information may be shared
Information may be available to authorized Dreams2Legacy personnel and service providers that support website hosting and operations. If information needs to be provided to a licensed representative or insurer for a later application, the process and required consent should be explained at that stage. We may also disclose information when required by law.
We do not state that personal information is sold. Before launch, the business must confirm its actual service-provider and disclosure practices and update this notice if they differ.
4. Retention and safeguards
Records should be kept only as long as needed for the stated purposes, legal obligations, dispute handling, and security. The application uses access controls, protected passwords, bounded sessions, request validation, and audit records. No internet system can promise absolute security.
Hosting, database, email, backup, and deletion procedures must be confirmed before launch so the published retention details match real operations.
5. Cookies
The site uses essential session cookies for forms and signed-in accounts, plus a colour-theme preference. No advertising or behavioural analytics cookies are included in this build.
6. Access, correction, and questions
You may ask about personal information held about you, request a correction, or raise a privacy concern, subject to applicable law. Verified privacy contact: Privacy email awaiting verification. The business must add its privacy contact name and mailing address before launch.
7. Canadian privacy law
Canadian federal or provincial privacy requirements may apply depending on the organization, activity, and jurisdiction. This notice is a practical website summary and should receive legal review before publication.
